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Home
Columns
Penny Wise
Penny Wise
This Feels Like a Rock in the Dryer
You’ve heard that sound, right? When something is clanging around in your dryer with the rest of the laundry? Now imagine there’s no other laundry in the dryer, just the rocks.
Dec 18, 2020 2:28 PM
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Navigating Family Conflict this Holiday Season
Christmas will be different this year. Family conflict may arise. One common denominator is that we are all grieving something taken from us.
Dec 10, 2020 4:57 PM
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Build a Golden Bridge
To position yourself for good sandbox play, you can’t retreat to your corner and turn your back on the challenges that make you feel like doing exactly that – turning your back. You must face the circumstance.
Dec 4, 2020 12:30 PM
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Manage Stress with Curiosity in this New Sandbox
The sandbox is now a hybrid of virtual and on location workplaces. The only consistent thing is change, and the stress of it all has made 73% of respondents to our workplace conflict survey indicate ‘high stress’ as the biggest challenge since the pandemic hit.
Nov 26, 2020 5:25 PM
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Who’s Zoomin’ Who?
Looks like we’ll be virtual for a while longer, and quite possibly participating in a hybrid of virtual and in-person meetings for the long term. Let’s get real comfortable with Zoom because it’s the next best thing to face-to-face conversation.
Nov 19, 2020 2:40 PM
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One Thought to Boost Your Confidence
As I work with business professionals across the continent, one thing I see most often is a lack of confidence.
Nov 13, 2020 2:18 PM
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The NEW Workplace Conflict Trends and Resolutions
I invite you to listen to the podcast I did with Lindsay Lapaquette about conflict and how we can build strong relationships, even when it’s tough.
Nov 6, 2020 2:52 PM
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Tune Up Listening While Wearing a Mask
Reading nonverbal cues has become more important than ever! We are challenged by listening to others because the mask is covering their mouth and half of their face. Read to learn about facial clues to better understand people who are speaking while wearing a mask.
Oct 30, 2020 2:44 PM
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How to Fire a Customer
When dealing with difficult customer behaviors, your product or service offering might not always be a match for what our customer needs, or can afford – and that’s ok. It’s not right or wrong, it just is what it is.
Sep 17, 2020 4:30 PM
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Quit Taking it Personally
Every week I put out a tip (a Leadership Tip). This week, it’s a QTIP…an acronym for ‘Quit Taking It Personally’. Business isn’t built on emotion, but the people who serve in them are.
Sep 10, 2020 2:34 PM
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