Penny Wise

Decades ago, I would be bothered by one in one hundred evaluations that was less than excellent. Now, I ask for feedback that won’t stroke my ego, rather, will help me create a better experience for the next audience.

Although the workplace landscape has shifted, workplace culture and relationships are still rooted in human connection and are more challenged than ever.  Rich relationships in the workplace have trust, open communication, and honest feedback, all of which are challenged with a digital approach.  New obstacles to typical workplace conversations are plentiful.

As I get to understand the new workplace sandbox among organizations across the province, something I consistently hear about is that employers struggle with how to engage employees.

This Leadership Tip will help you stay committed to the boundaries you’ve established to change behavior.

Getting people to do what you need them to do can require difficult conversations, and showing up to those conversation could just be one more stress that you really wish you didn’t have to deal with. This Leadership Tip will help you set and approach those difficult conversations with a 5 step guide.

In the last couple of weeks, I’ve shared a 4 Step Approach to Dealing with Difficult Employee Behaviors to help managers and supervisors understand what employees want and need most. I mentioned that the steps in the cycle can be entered at any point but all of them should be completed.  This Leadership Tip will help you set and assert boundaries, and understand the role that they play in conflict resolution.

Last week I shared four foundational steps that I’ve been teaching for years to help managers and supervisors deal with difficult employee behaviors. This Leadership Tip takes a deeper dive into Giving and Receiving Effective Feedback, and the benefits and that you will gain for both.

Here are some foundational steps that I’ve been using for years to teach people how to deal with difficult employee behavior.

I am officially one of 16 Certified Virtual Speakers in Ontario who have have successfully attained the Certified Virtual Presenter seal of approval from eSpeakers.com. eSpeakers is a global organization that supports meeting planners by offering a selection of high quality speaker profiles. That means that you can count on a quality production both virtually and in person.  

The following article was produced by Gabrielle Piché of the Women’s Enterprise Organizations of Canada from an interview with Penny Tremblay.  Visit WEOC, a national organization for programs and services that benefit women business owners in Canada.