Meters and multimeters recall

Electrical Safety Authority
News Release

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The Electrical Safety Authority is notifying the public that Extech Instruments Corporation has announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately.

Name of Product: Clamp meters and multimeters.

Units: Approximately 1077 sold in Canada.

Manufacturer: Extech Instruments Corporation

Hazard: In the case of an extremely weakened battery condition, the affected instruments may display a zero or very low voltage reading while testing a live circuit with unsafe voltage.

Incidents/Injuries: None reported.

Description/Models: Clamp meter models: EX612, EX613, EX622, EX623, and Multimeter models: EX540, EX542 and EX570.

Sold by: Industrial, electrical, HVAC, disaster restoration, and electronic distributors nationwide. For a complete listing, click here: http://www.extech.com/instruments/distributors.asp?loc=int&cid=37

Suggested retail pricing for affected models is:
EX540 - $360
EX542 - $360
EX570 - $300
EX612 - $180
EX613 - $216
EX622 - $240
EX623 - $276

When was distributed: between February 1, 2008 and November 8, 2010

Manufactured in: China

Remedy: The affected products must be returned to Extech Instruments’ office at FLIR Systems Canada for free replacement. Customers must contact Extech via phone, 1-855-239-8324; website, http://www.extech.com/recall; or email, [email protected] to register their recalled product. For more information, you may use any of the below Consumer Contact.

Consumer Contact: Recall hotline: toll-free 1-855-239-8324 between 8:30 a.m. and 5 p.m. Eastern time, Monday through Friday Or Email [email protected]. For more information, please visit: Recall website: http://www.extech.com/recall
Remarks: The recalled units are certified to Canadian Standards by Intertek. For more information about Intertek’s product certification process please visit: http://www.intertek.com.

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