Telespectrum to add 250 new jobs by April

Mayor Vic Fedeli and Coun. Mac Bain check out the Telespectrum call centre with general manager Candace Molnar (C) and administrative assistant Debbie Croskery.
The company, which has its headquarters on Graham Drive, announced today it will add 250 jobs by April.
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More jobs will be coming to downtown North Bay thanks to a business transaction by Telespectrum Inc. The company will be opening a site on Main Street, and details are included in the following news release:
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TeleSpectrum Inc. Announces the Opening of a Second Site in North Bay, Ont.

TeleSpectrum Inc. today announced that they have reached an agreement with Joint technologies Inc. a wholly owned subsidiary of Afton Food Group Ltd. (TSXV-AFF), to lease the premises located at 176 Main Street West. Telespectrum will be expanding its operations in North Bay, Ontario and the availability of these premises allows Telespectrum to quickly consolidate its expanded operations .

TeleSpectrum North Bay currently employs over 480 people from North Bay and surrounding areas and plans to add an additional 250 people to it’s second site by April, 2004.

TeleSpectrum Inc. is a leading provider of multi channel contact management solutions for Global 1000 companies.
They help various clients acquire, service, and support their customers to increase revenues, loyalty, and customer satisfaction.

TeleSpectrum provides services to a diverse set of industries including financial services, telecommunications, technology, insurance, and consumer products.

TeleSpectrum Inc first opened its doors in North Bay October 1996 (S&P Data) and currently employs over 3000 people in both Canada and the United States.

The city of North Bay was chosen initially for it’s fiber optics, bilingual work force, and strong recruitment pool. When deciding to expand its business, North Bay was again chosen based on the hard work, dedication, and quality of its exceptional people.

The need to open an expansion site reflects revenue growth for TeleSpectrum Inc., the additional 250 employment opportunities will aid in the decrease of unemployment rates in North Bay, and the increase patronage to the downtown core will benefit those business owners.

The decision by TeleSpectrum Inc. to place its expansion site in North Bay will have a positive impact on the city, and is seen as a win-win opportunity for all.