Hospital receives accreditation award

The North Bay General Hospital has receives a three-year accreditation award.

Further information is included in the following news release issued this morning by the hospital:

The North Bay General Hospital recently received the maximum three-year accreditation award from the Canadian Council on Health Services Accreditation (CCHSA) after being surveyed by the CCHSA for three days in November, 2005.

“We are very proud of our staff and physicians for this outstanding achievement,” stated Mark Hurst, president and CEO.

“Accreditation is an intense process of review of the quality of our day-to-day activities and involves groups of staff, patients, and community stakeholders.”

Every three years, as part of the accreditation process, health service organizations voluntarily take part in a self assessment followed by a survey visit.

The survey itself includes a review of documentation, team interviews, facility tours and focus group meetings with several stakeholders.

“North Bay General Hospital is congratulated for the successes it has achieved as outlined in the report,” noted the surveyors.

“They are encouraged to continue their quality improvement initiatives and to incorporate the identified areas for improvement into their quality improvement action plan.”

Areas for improvement included items in information systems management and human resources activities, including assessment of staff satisfaction.

“The hospital will work towards improving its processes in both of these areas to meet the national standards and recognized best practices,” stated Hurst.

For further information about the North Bay General Hospital, please contact the Public Relations Office at 495-8127 or visit our website at www.nbgh.on.ca .