High call volumes and requests for testing appointments have the North Bay Regional Health Centre’s COVID-19 Assessment Centre asking for patience and cooperation.
"Due to higher demand, the phone lines are very busy. If you reach the voicemail, please leave a message and someone will get back to you as soon as possible," says a hospital news release.
Ontario has updated its COVID-19 testing guidelines to prioritize tests for those who need them most. Individuals who meet the criteria must book an appointment by calling 705-474-8600 ext. 4110.
Walk-ins will not be accepted for testing.
The Health Centre’s COVID-19 Assessment Centre remains open (except statutory holidays) with adjusted operating hours between Friday, Dec. 24, and Monday, Jan. 3.
"If you are waiting to get tested, please continue to self-isolate," says the release. "You can help ensure we continue to operate as efficiently as possible by booking with your closest testing location and not seeking testing at multiple COVID-19 assessment centres. COVID-19 testing is also available at select pharmacies locations for asymptomatic individuals that meet criteria established by the province."
See related: Lab professionals working 'beyond humanly possible' to process COVID tests in Ontario
.jpg;w=120;h=80;mode=crop)
