Profile for Penny Tremblay

One Step to Deal with Difficult Employee Behaviors

Last week I shared four foundational steps that I’ve been teaching for years to help managers and supervisors deal with difficult employee behaviors. This Leadership Tip takes a deeper dive into Giving and Receiving Effective Feedback, and the benefits and that you will gain for both.

Jul 17, 2020 10:03 AM Read more >

Four Steps to Deal with Difficult Employee Behavours

Here are some foundational steps that I’ve been using for years to teach people how to deal with difficult employee behavior.

Jul 15, 2020 10:02 AM Read more >

Virtual Presentations for Better Communication, Connection and Conflict Resolution

I am officially one of 16 Certified Virtual Speakers in Ontario who have have successfully attained the Certified Virtual Presenter seal of approval from eSpeakers.com. eSpeakers is a global organization that supports meeting planners by offering a selection of high quality speaker profiles. That means that you can count on a quality production both virtually and in person.

Jun 23, 2020 3:54 PM Read more >

Difficult Customers Can be Your Greatest Assets: A conversation with Penny Tremblay

The following article was produced by Gabrielle Piché of the Women’s Enterprise Organizations of Canada from an interview with Penny Tremblay. Visit WEOC, a national organization for programs and services that benefit women business owners in Canada.

Jun 17, 2020 12:54 PM Read more >

PLAYING NICE Doesn’t Always Mean BEING NICE

Standing up and speaking up for what you believe in IS playing nice. That’s the paradox of the PLAY NICE system that I base my training and conflict resolution on. We need to be assertive to balance our needs with the needs of others, and we don’t have to harm or hurt people, places or things in doing it.

Jun 11, 2020 12:32 PM Read more >

One Decision to Make Change Exciting

Imagine you’re in a comfortable groove playing nice in the sandbox … and then everything changes.  Change is inevitable.  Things are always changing and we get off balance.

Jun 5, 2020 2:03 PM Read more >

Fear in The New Sandbox

A bitter phrase that I’m resisting is ‘the new normal’, because I won’t accept what currently is, for what will be. This is temporary in my mind, and in the words of my favorite author, Og Mandino, “this too shall pass” and it will.

May 29, 2020 1:30 PM Read more >

Want to make a MINT in this new economy?

Getting back to business in this slower economy, gives us tremendous opportunity to sharpen our tools for business growth. We can use this breathing space in the economy to strengthen our foundation of skills and knowledge to survive and thrive in difficult times. As I always say, you can’t build a castle on quicksand. Strengthening your foundation will help you make a MINT in this new economy.

May 23, 2020 10:30 AM Read more >

One Thing that builds Trust in Remote Teams

Connection…That’s the one thing that builds trust in remote teams. Trust erodes with distance. Our workplace sandbox has shifted, there are silos everywhere, and just the distance alone between us can crumble confidence.

May 14, 2020 11:30 AM Read more >

A Better Way to Build Your Team

The grains of sand have shifted. People have settled into home offices, telecommuting has become the new normal for business, and the workforce connection is at an all-time low. There’s a better way to build value in training, educating and helping your team dig into the best sandbox play possible – Virtual Programming with my High Tech – High Touch Learning strategies.

May 5, 2020 12:53 PM Read more >

Penny Tremblay

Recent Work by Penny