Hydro One has announced a Small Business Pandemic Relief Program to provide financial assistance and flexibility to its small business customers.
Since the pandemic began, the company has seen the outstanding balances of business customers increase by 51 per cent. Combined with the Government of Ontario's COVID-19 Energy Assistance Program (CEAP) for Small Business, Hydro One's new relief program will help connect customers with up to $3,000 in financial assistance according to a news release.
"Small businesses are the heart of a community and they are facing serious challenges during this unprecedented time," said Mark Poweska, President and CEO, Hydro One. "As a customer-driven organization, we believe we have an important responsibility to support local economies and help small businesses with financial relief and flexibility. Our Customer Care Team is ready to quickly connect customers with up to $3,000 of financial assistance, government relief and flexible payment plans to allow business owners to focus on what matters – staying safe and making it through this challenging time."
"As drivers of economic growth across Ontario, small businesses need our help now more than ever," said Rocco Rossi, President and CEO, Ontario Chamber of Commerce. "Through Hydro One's new Small Business Pandemic Relief Program, small businesses across the province will get access to supports they need and deserve."
According to Statistics Canada, small businesses represent 98 per cent of all employer businesses in Canada and were more likely to experience a decrease in revenue in the current economic environment.
In addition to Hydro One's Small Business Pandemic Relief Program, residential customers behind on their payments can contact Hydro One to access its Pandemic Relief Program, which has been providing residential customers with financial support and payment flexibility since March.