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Layoffs at local call centre

Sources say employees were given the layoff news on Tuesday
20190221 zedd solutions
Zedd Solutions in North Bay is located in the Centre Plaza on Shirreff Avenue. Photo by Chris Dawson/ has learned that Zedd Customer Solutions in North Bay is in the process of laying off as many as 50 of the 100 employees at the call centre located upstairs at the Century Centre Plaza off Shirreff Avenue on the north end of the city.

A source told that management informed the employees on February 19th. tried to confirm this news with Zedd Solutions management and received a short reply.  

“We are a privately owned company that prides ourselves in the privacy of our employees and clients,” stated Jason Pichette, Vice President, North Bay Operations stated in an email to this morning.

“There is no information available for media distribution at this time.”

Zedd Solutions was founded in 2010 and is described as a mid-size outsource call centre.


Chris Dawson

About the Author: Chris Dawson

Chris Dawson has been with since 2004. He has provided up-to-the-minute sports coverage and has become a key member of the BayToday news team.
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