Skip to content

Cops seeing significant increase in emergency-grandparent scams

Emergency scams, including variations called "grandparent scams", use urgency and the manipulation of emotions to extort money from victims
2020 04 21 Senior COVID-19 (AdobeStock_330618487)
File photo

 The OPP, Canadian Anti-Fraud Centre (CAFC), and RCMP are launching a fraud prevention campaign, from February 6 to 10 to raise awareness about the "significant increase in emergency-grandparent scams" targeting Canadian seniors. 

In 2022, the CAFC received fraud reports totalling a staggering $530 million in victim losses. This was nearly a 40 per cent increase from 2021's unprecedented $380 million in losses.

Fraudsters target anyone and everyone, particularly the vulnerable and seniors. In 2022, more than $9.2 million was reported lost to emergency scams, according to the CAFC. This was a drastic increase from $2.4 million in 2021.

Reports from residents indicate the province most impacted in 2022 was Ontario - over $5.4 million in reported losses.

It is estimated that only 5-10 per cent of victims report scams and fraud to the CAFC or law enforcement.

What is an emergency scam?

Emergency scams, including variations called "grandparent scams", use urgency and the manipulation of emotions to extort money from victims.

In these scams, fraudsters cold call seniors, on landline phones, claiming to be a grandchild, family member, law enforcement officer, or lawyer calling on behalf of their loved one. They'll say that the person's loved one was involved in an emergency situation, such as a collision, charged by law enforcement, legal peril, being sick or injured, etc. They demand the senior provide payment immediately for supposed bail, legal fees, fines, or other amounts "owed" to stop the family member from going to jail or to get them released from custody.

This is a scam.

The fraudsters isolate the victims by informing them that there is a court-imposed gag order, and they're forbidden from discussing the matter. The victims are directed to attend their financial institution to withdraw the requested amount in cash. The fraudsters will then send someone to pick it up from the victim's home or have the victim send the money via courier services. There have also been reports of victims paying with cryptocurrency.

Take action

  • Join the RCMP, CAFC and OPP in raising awareness from February 6-10. The partners will be posting social media tips, bulletins, and various other resources.
  • On February 7, at 1 p.m. the OPP and CAFC will be hosting a live chat to discuss emergency-grandparent scams alongside an attempted victim who will share their experience. You can view this live chat on the OPP's Twitter and Facebook.
  • If you fall victim to fraud or know someone who has, contact your local police service to report the crime and also report it to the CAFC at 1-888-495-8501 or online on the Fraud Reporting System, even if a financial loss did not occur.
  • If you know a senior or have an elderly family member, please reach out to them and have a conversation on what to do if they get a phone call like this and consider coming up with a code word.