Village Media is currently hiring a Platform Administrator to join our growing team!
The Platform Administrator is an important role in our organization, acting as an intermediary between our platform licensees and our own development and ad operations teams. The Platform Administrator is expected to become an expert in the deployment and use of Village Media’s content management system, Villager. This is a technical customer service role, requiring strong tech skills, an ability to learn new systems quickly, superb organizational and prioritization skills, a strong attention to detail, as well as excellent communication skills with our clients and with your other team members.
Work directly with and support both our platform licensees and our own teams in launching new websites, mapping migrated content, training staff, deploying new services and features, integrating ad tech and other cloud services;
Work directly with and support our ad operations and development teams in launching new features and advertising products, documenting them, training staff and licensees on their deployment and use;
Ongoing administration and coordination of third party software and cloud services including ad tech, mailing lists, social media, email delivery software, Google Workspace, analytics, DNS, etc.;
Ongoing maintenance of websites, building and editing pages and their content;
Field inquiries and requests from internal teams and platform licensees;
Documentation of new and existing features and functionality of the Villager Platform;
Deep understanding of our ad tech structure, and make strategic recommendations on how to optimize and improve it on an ongoing basis;
Participate in regular video conference calls with licensees and internal teams, prepared to answer any questions about Villager CMS deployment, maintenance and use;
Perform other duties and projects as directed by senior management.
Experience with Google Workspace (G Suite) platform
Experience with advertising tech, particularly Google Ad Manager
Experience with web analytics, particularly Google Analytics
Experience with other content management systems (e.g. WordPress), understanding of their deployment, use and structure
Experience with mailing list tech such as Mailchimp would be a plus
Experience with IAB standards would be a plus
Experience with Salesforce would be a plus
Strong communication, written, interpersonal, and problem-solving skills
Superior attention to detail needed
Flexibility in work schedule to support special projects
Customer focus and high level of professionalism
Capable of working independently as well as with a team
Ability to work in a fast-paced environment
Confident in making quick decisions on a variety of projects
If this is you, please apply! We want a cover letter and resume.
About Village Media
Village Media is where local news lives—and thrives. An ever-expanding network of community journalism websites, we cover the stories that matter most: the ones right in our backyards. A champion of hyperlocal news and information, Village Media publishes its articles on an innovative and scalable content management system (CMS) developed in-house. Born digital, our leading-edge company is a pioneer in its industry, continuously expanding its reach and changing the landscape of online news.
Village Media is committed to advancing diversity, equity, and inclusion among our staff, volunteers, programs, and partners. We encourage applicants of diverse abilities, backgrounds, and life experiences to apply. If you require accommodations during the selection process, please contact firstname.lastname@example.org.
Please visit our careers page to see more job opportunities.